AIMPLUS CONSULTING SOLUTIONS - BANGALORE

SPE – Contact Center

  • November 12, 2024
  • Krishna Chaitanya A
•          Serve as first point of contact to support Patients on Pre-test queries •          Interact directly with internal and external customers via telephone (inbound & outbound) and electronic channels...

SME Voice Quality associate

  • November 12, 2024
  • Krishna Chaitanya A
Role • Author Quality Control Plan (QCP) for the engagement in accordance with Natera’s framework • Define potential quality metrics, collect metrics to prepare quality reports and identify trends and training...