Relevant Experience Levels: Consultant – 5 years+, Senior Consultant – 8 to 14 years

Locations: Chennai, Bengaluru, Hyderabad, Pune, Noida/Gurgaon

Education: Engineering/equivalent (mandatory), MBA (highly preferred)

Mandatory Skillsets and Experience:

• Collaborate with the client and Cognizant Tech & Design teams to ideate new experiences & features, elaborate features into epics and stories, document functional and non-functional requirements.
• Participate in product discovery phase and provide insights & enhancements that would benefit the end customer.
• Take complete ownership of the product and monitor the product performance through relevant metrices.
• Exposure in creating business requirement document / functional requirement document.
• Experience in creating workflows, user stories and driving sprint grooming sessions.
• Experience working on large deals and business pursuits.
• Ability to effectively perform both in a team and as an individual
• Should be proactive and self-starter with ability to prioritize tasks vs time.
• Strong customer orientation and excellent research and problem-solving skills with a focus attention to detail. Should have played client facing roles in previous projects.
• Balanced temperament towards work – a blended characteristic of patience and always striving to achieve better value for the client and organization.

Domain Skills

• Experience in consulting-oriented roles in telecom industry, business/strategy, process or technology areas
• Good understanding of key telecom business processes such as Order to activate, Lead to Quote, Quote to Order, provisioning, billing etc. (along with eToM business frameworks understanding)
• Exposure to the BSS / OSS of the communication providers
• Independently working and coordinating with the key stakeholders involved in the telecom processes.
• Working knowledge in the telecom products
  • CRM
  • Billing
  • Provisioning
  • Ordering
• Understanding the telecom networks and concepts of SDN will be an advantage.
• eTOM certifications and training are desirable.
• Understand the industry trends, business imperatives, strategic growth areas and underlying technology trends

Desirable Skills:

• Exposure and understanding of key digital battlegrounds such as IoT, Edge, Analytics and Cloud.
• Experience in using AGILE/ SCRUM principles and techniques
• PMP / CBAP / CSPO / CSM certifications are desirable.
• Exposure on Digital tools and platforms in Infra and application space
• Working knowledge in project management tools like JIRA, Confluence
• Working knowledge in workflow modelers