Role Overview

As we drive towards a merit based, high-performance culture, our focus is on inducting super charged talents into our team with high degree of commitment towards growth of our CC CMT team. We are looking for consulting professionals with experience in transformation projects and those who have a consultative mindset to address customer pain points.

Relevant Experience Levels: Manager Consulting – 12 to 18 years, Senior Manager Consulting – 18 to 24 years

Locations: Chennai, Bengaluru, Hyderabad, Pune, Noida/Gurgaon

Education: Engineering/equivalent (mandatory), MBA (highly preferred)

Mandatory Skillsets and Experience:

• Successful track record of managing complex digital programs and should have independently handled end to end program management.
• Led large teams of 30-40 members and managed project delivery.
• Contributions to Presales/Business Development activities, handling RFP/RFI engagements through Deal Evaluation, Solution defense, POC/Pilot Delivery, storyline creation and end to end Bid Management
• Hands-on experience in Go-To-Market strategy formulation, business planning and business strategy
• Understand the industry trends, business imperatives, strategic growth areas and underlying technology trends and play the role of thought leader contributing to design improvements.
• Collaborate with customers leading enterprises on solution identification, discovery workshops, demos & POC presentation. Also, should have contributed to proactive deal identification.
• Collaborate with the client and Cognizant Tech & Design teams to ideate new experiences & features, elaborate features into epics and stories, document functional and non-functional requirements.
• Participate in product discovery phase and provide insights & enhancements that would benefit the end customer.
• Take complete ownership of the product and monitor the product performance through relevant metrices.
• Exposure in creating business requirement document / functional requirement document.
• Experience in creating workflows, user stories and driving sprint grooming sessions.
• Experience working on large deals and business pursuits.
• Ability to effectively perform both in a team and as an individual
• Should be proactive and self-starter with ability to prioritize tasks vs time.
• Strong customer orientation and excellent research and problem-solving skills with a focus attention to detail. Should have played client facing roles in previous projects.
• Balanced temperament towards work – a blended characteristic of patience and always striving to achieve better value for the client and organization.

Domain Skills

• Experience in consulting-oriented roles in telecom industry, business/strategy, process or technology areas
• Good understanding of key telecom business processes such as Order to activate, Lead to Quote, Quote to Order, provisioning, billing etc. (along with eToM business frameworks understanding)
• Exposure to the BSS / OSS of the communication providers
• Independently working and coordinating with the key stakeholders involved in the telecom processes.
• Working knowledge in the telecom products
  • CRM
  • Billing
  • Provisioning
  • Ordering
• Understanding the telecom networks and concepts of SDN will be an advantage.
• eTOM certifications and training are desirable.
• Understand the industry trends, business imperatives, strategic growth areas and underlying technology trends

Desirable Skills:

• Exposure and understanding of key digital battlegrounds such as IoT, Edge, Analytics and Cloud.
• Experience in using AGILE/ SCRUM principles and techniques
• PMP / CBAP / CSPO / CSM certifications are desirable.
• Exposure on Digital tools and platforms in Infra and application space
• Working knowledge in project management tools like JIRA, Confluence
• Working knowledge in workflow modelers