Senior Consultant

Grade – SA

Role – SCon

Job Description

• Understand end-to-end Organizational Change Management framework for Technology and Digital transformation programs
• Collaborate with Change Management Lead, Project Leads and Project Sponsors to determine change management scope and effort
• Apply Organization Change Management (OCM) framework, methodology and tools to create a change strategy to support adoption of the changes
• Conduct Change Impact Assessment (CIA) to identify key impacts, assess change readiness and identify key stakeholders
• Conduct Training Needs Analysis (TNA)
• Work on Training needs with Change Management Lead, Project Leads and Project Sponsors to determine training scope and effort
• Drive alignment across various stakeholder’s groups (leadership, business champions, change agents, Corp. functions, etc.) through the training curriculum and delivery activities
• Determine the scale, magnitude and complexity of learning and development needed to achieve the future state model and formulate Training Strategy and Plan

·       Design a comprehensive training plan, considering needs across functional modules

·       Design role based learning curriculum

·       Collaborate with PMO and functional teams to develop a train-the-trainer program 

·       Work with functional teams on training material development and delivery

·       Recommend learning gap mitigation actions and learning support mechanisms

·       Manage training logistics and schedule

• Work with key stakeholders to establish and maintain the commitment necessary to address transition challenges that might arise and implement change deliverables
• Evaluate training program and mitigate the training plan as required

Skills Required

• The desirable candidate will have 5+ years of communication experience on end to end digital transformation implementations.
• The desirable candidate will have experience in leading change for major ERP implementations
• Experience implementing change management plans utilizing multiple communication tools and techniques.
• Experience and knowledge of change management principles, methodologies and key tools
• Team player with strong interpersonal skills and ability to take a leadership role when necessary
• Experience  in leading training programs for major ERP implementations such as SAP HANA, SuccessFactors, Workday, and SalesForce
• Experience in managing conversations and working closely with the functional teams to develop training materials and deliver train-the-trainer program.
• Strong interpersonal and teaming skills and ability to take a leadership role when necessary
• Ability to assimilate and apply new concepts, business models, etc.
• Ability to establish and maintain strong client relationships
• Flexibility and adaptability to work through  ambiguous situations
• Excellent business, communications and interpersonal skills

Experience:

• 7 – 9 or more years of work experience in Learning and Development Area
• MBA or advanced degree in related specialization area preferred
• Bachelor’s degree required with specialization certifications

Preferred

• MBA or advanced degree in related specialization area preferred    
• Organization Change Management experience in one end-to-end ERP implementation program  
• Experience with delivering change management in an agile fashion
• Change management certifications
• Knowledge of Learning Management System