• End to end knowledge of OTC process
• Experience in Circulation billing/ Adverstisement billing, subscription billing/ Print subscription will be added advantage
• Experience in Cash Application and knowledge of various payment methods
• Good knowledge of reconciliation / Accrual activities
• Experience in working on ERP systems (Oracle)
• Knowledge of Collections process is preferred
• Ability to understand customer expectations and deliver accordingly
• Good working knowledge in MS office especially MS excel and Visio
• Excellent communication skills (written and oral)
• Logical thinking and Query resolution
• Experience in preparing SOPs and exposure to tools such as Visio
• Ready to work in night shifts