MS Dynamics 365 Senior Project Manager
Full Time
Anywhere in India
Posted 7 months ago
- 12-15 Years
Pune
Job description - Job Summary
- We are seeking an accomplished Project Manager to lead the end-to-end delivery of Microsoft Dynamics 365 CRM implementation projects. The ideal candidate will have a proven track record in enterprise-scale CRM deployments, deep knowledge of Dynamics 365 modules, and the ability to manage cross-functional teams while ensuring high-quality, on-time, and within-budget delivery.
- Key Responsibilities
- Project Planning & Execution
- Define project scope, objectives, and deliverables in alignment with client requirements.
- Develop and maintain comprehensive project plans, schedules, budgets, and resource allocation.
- Track progress, manage risks, and address issues and dependencies proactively.
- Stakeholder Management
- Act as the primary liaison between clients, internal teams, and third-party vendors.
- Facilitate regular project status updates, steering committee reviews, and escalation management.
- Ensure alignment between business objectives and technical execution.
- Team & Resource Management
- Manage diverse, cross-functional teams including functional consultants, technical leads, developers, and QA testers.
- Oversee delivery workstreams such as data migration, integrations, testing, training, and deployment.
- Ensure coordinated efforts and timely deliverables across all phases.
- Quality Assurance & Governance
- Enforce delivery frameworks, best practices, and governance standards.
- Ensure compliance with regulatory, security, and business requirements.
- Conduct quality reviews and obtain formal sign-offs at key milestones.
- Risk & Change Management
- Identify, evaluate, and mitigate project risks.
- Lead scope, schedule, and resource change management processes.
- Go-Live & Post-Go-Live Support
- Manage UAT cycles, cut-over planning, and deployment execution.
- Oversee post-implementation support (hypercare) and transition to the AMS/support team.
- Required Skills & Qualifications
- Bachelor’s or Master’s degree in Information Technology, Business, or related field.
- Project Management certification (PMP, PRINCE2, Agile/Scrum) preferred.
- Minimum 8 years managing MSD CRM / Dynamics 365 CE implementation or upgrade projects.
- Strong understanding of CRM modules: Sales, Customer Service, Marketing, Field Service.
- Knowledge of Microsoft Power Platform, Azure integration components, and data migration tools.
- Exceptional stakeholder engagement, leadership, and communication skills.
- Experience in onshore–offshore delivery models and both Agile and Waterfall methodologies.
- Skills
- Ms Dynamics Crm,Data Analysis,Project Management
Job Features
| Job Category | IT |