Microsoft Dynamics 365 CRM Technical Lead
Full Time
Anywhere in India
Posted 7 months ago
- Job description
- Job Title: Senior Microsoft Dynamics 365 CRM Developer / Technical Lead
- Job Type: [Full-Time]
- Experience Level: 5 – 10 years
- Department: IT / CRM Development
- Job Summary:
- We are seeking a highly skilled and experienced Microsoft Dynamics 365 CRM Developer / Technical Lead to lead the development, customization, and integration of Microsoft Dynamics 365 Customer Engagement (CE) solutions. This role involves hands-on technical development, team leadership, and collaboration with solution architects to deliver scalable and robust CRM solutions across multiple modules, including Sales, Customer Service, Marketing, and Field Service.
- Key Responsibilities:
- Lead the development and customization of Microsoft Dynamics 365 CRM modules (Sales, Customer Service, Marketing, Field Service, etc.).
- Design and implement scalable business solutions using Microsoft Power Platform components (Power Automate, Power Apps, Power BI).
- Collaborate with solution architects to define technical specifications, integrations, and reusable design patterns.
- Develop custom components including plugins, workflows, web resources, and Azure-based integrations (e.g., Azure Functions, Logic Apps).
- Ensure code quality, performance, and maintainability through established development standards and code reviews.
- Manage and mentor a team of developers by assigning tasks, guiding best practices, and fostering technical growth.
- Troubleshoot and resolve complex technical issues across development, testing, and production environments.
- Maintain and support continuous integration/continuous deployment (CI/CD) pipelines for CRM solutions.
- Actively participate in UAT support, go-live deployments, and post-implementation reviews.
- Stay current on Microsoft Dynamics 365 product updates, new features, and industry best practices.
- Required Skills & Experience:
- 8+ years of hands-on experience with Microsoft Dynamics 365 CE / CRM.
- Strong programming expertise in C#, .NET, JavaScript, TypeScript, and familiarity with the D365 SDK.
- Proven experience developing and deploying components using the Microsoft Power Platform.
- Hands-on experience with Dataverse, Azure Functions, Logic Apps, and REST APIs.
- In-depth understanding of the D365 CRM data model, security model, and solution management.
- Demonstrated experience in integrating D365 with external systems (e.g., ERP, portals, third-party APIs).
- Experience with DevOps, version control systems (Azure DevOps, Git), and automated deployment pipelines.
- Excellent problem-solving, communication, and stakeholder management skills.
- Preferred Qualifications:
- Microsoft Certifications such as PL-400, MB-600, PL-200, or legacy CRM certifications.
- Experience working in Agile/Scrum environments.
- Familiarity with other Dynamics 365 modules or ERP solutions (e.g., D365 Finance and Operations).
- Experience with ISV solutions like ClickDimensions, KingswaySoft, etc.
- Skills
- C#,dotnet,Java Scripting
Job Features
| Job Category | Human Resource |