Job Description
Duties and Responsibilities:
· Cold calling; making multiple outbound calls to potential customers.
· Ability to work on the phones most of your day speaking with customers.
· Understanding client needs and helping them choose the pricing plans as per their
requirements.
· Making outbound cold calls to potential customers and scheduling appointments for our tech
reps for support/remote set up sessions.
· Answering potential client questions and follow-up call questions
· Closing sales and working with clients through the closing process (helping them purchase the
product)
· You will be expected to make around 200-300 cold calls per day.
· Comfortable with web-based software and tools
· Making call transfers to tech team every day (at least 10 daily)
· Ability to create a good level of rapport with the customers by replying to their queries in a
timely fashion.
· Must be able to meet and exceed the monthly sales targets.
· Regular Follow up with the Customers to convert them to a happy paying customer and ensure
they are happy throughout the journey.
· Other responsibilities as needed