The specific responsibilities of this role include:

• Deliver subject matter expertise of Office 365 and other related productivity and collaboration technologies supported by Cardinal Health
• Emphasis in architectural design, migration, security, management and support of implementations.
• Demonstrate consultative capabilities by providing value added information and complex solutions to clients for connecting technology and the business value of Office 365.
• Drive Office 365 adoption and lead technical effort to deliver productivity and collaboration solutions to the business.
• Lead and participate in ongoing Office 365 governance and strategy discussions.
• Stay current of all things Office 365, including changes & updates, roadmap & releases, and third-party solutions.
• Help troubleshoot complex issues escalated from less experienced team members.
• Document system configurations, standards and procedures.
• Mentor and cross-train other team members.
• Occasional night/weekend work to support project initiatives
• Participate in 24/7 oncall rotation
• Perform other duties as assigned.

Strong knowledge and experience in the following technologies:

• Office 365 tenant administration and configuration
• Email solutions: Exchange Online; Exchange 2016
• Email Security solutions: Cisco Email Security Gateway; ProofPoint; Defender for Office 365
• File sharing and collaboration tools (OneDrive for Business; Teams; SharePoint; Box.com)
• Identity solutions and governance:  Active Directory Federation Services; Microsoft Entra; Entra Connect; Entra application registrations; Entra Application Proxy; RBAC Permissions
• Microsoft Office (desktop; web; mobile clients)
• Compliance solutions:  Microsoft Purview; Data Loss Prevention, Archiving, eDiscovery
• Microsoft Defender for Office 365
• PowerShell Scripting and API Programming
• Telecom knowledge (Skype for Business; Skype Online; Teams; Zoom) is a plus
• Office 365 data migration tools such as Quest and ShareGate is a plus
• Whiteboarding and Visual Diagramming tools such as Visio and Lucid Suite is a plus

Qualifications

• Bachelor in Computer Science or in related field or equivalent work experience
• 8+ years of experience in an enterprise environment supporting productivity and collaboration technologies including Office 365 tenant administration, Microsoft Exchange, Microsoft SharePoint, Microsoft Teams; OneDrive for Business; Windows Server, Active Directory, Zoom, and Active Directory Federation Services; Microsoft Entra; Microsoft Purview; Microsoft Defender
• 4+ years of experience with Windows PowerShell scripting and other scripting skills and/or programming skills used to automate processes and reporting
• Strong knowledge of server platforms, storage infrastructure, and networking protocols.
• Industry certifications such as MCSE, MCSA, MCF, MCE, MOS, Server+, Network+, A+ are not required but highly preferred.
• ITIL Experience
• Excellent research and troubleshooting skills
• Detail oriented, organized, self-motivated, and self-sufficient.
• Able to work independently and with others.
• Strong business writing and verbal communication skills.