Customer Service Executive (International & Domestic)

Full Time
Mumbai
Posted 2 years ago

Customer Support: Handle incoming calls from customers, addressing queries,
providing information, and resolving issues to ensure customer satisfaction.

  1. Product Knowledge: Acquire and maintain a good understanding of our
    products/services to effectively communicate features and benefits.
  2. Problem Resolution: Identify and resolve customer issues promptly, adhering to
    company policies.
  3. Documentation: Accurately record customer interactions and feedback in the
    system for future reference.
    Qualifications:
  4. Education: 10+2 / Graduate
  5. Communication Skills: Clear and professional verbal communication.
  6. Customer Focus: Strong customer-centric approach with the ability to empathize.
  7. Problem-Solving: Ability to analyze and solve problems efficiently.
  8. Computer Skills: Familiarity with CRM systems and basic MS Office.

Job Features

Job CategoryNon-IT
Experience0.6 Months - 2 years
SkillsCustomer support Engineer
Primary skills.Net, asp.net, C#, sprinCustomer support Engineerg MVC, Core.net
EducationAny Graduate
Openings5
E-mailjobsearch22@aimplusstaffing.com

Apply For This Job