Customer Service Executive (International & Domestic)
Full Time
Mumbai
Posted 2 years ago
Customer Support: Handle incoming calls from customers, addressing queries,
providing information, and resolving issues to ensure customer satisfaction.
- Product Knowledge: Acquire and maintain a good understanding of our
products/services to effectively communicate features and benefits. - Problem Resolution: Identify and resolve customer issues promptly, adhering to
company policies. - Documentation: Accurately record customer interactions and feedback in the
system for future reference.
Qualifications: - Education: 10+2 / Graduate
- Communication Skills: Clear and professional verbal communication.
- Customer Focus: Strong customer-centric approach with the ability to empathize.
- Problem-Solving: Ability to analyze and solve problems efficiently.
- Computer Skills: Familiarity with CRM systems and basic MS Office.
Job Features
| Job Category | Non-IT |
| Experience | 0.6 Months - 2 years |
| Skills | Customer support Engineer |
| Primary skills | .Net, asp.net, C#, sprinCustomer support Engineerg MVC, Core.net |
| Education | Any Graduate |
| Openings | 5 |
| jobsearch22@aimplusstaffing.com |

