Contact Center Modernisation + BA
Full Time
PAN India
Posted 4 months ago
| Location: Bangalore, Hyderabad & Chennai [8+ Years Xp] No of Position: 3 Notice period – immediate to 45 days and serving NP candidates Skills Required: Contact Center Modernisation, Customer Experience, User Experience, UI Design, Business Rules Analysis Working knowledge of business process mapping and documentation. Facilitation skills to drive accurate requirements elicitation across many stakeholders Excellent written and verbal communication skills Strong analytical skills and ability to organize requirements effectively. Agile, Jira, Confluence, story grooming Requirements elicitation, analysis, documentation |
Job Features
| Job Category | IT |