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Preferred Skills:

• Technical expertise in Power BI, including knowledge of DAX queries, Power query, Power BI Desktop, Power BI Service and Power Platform
• Excellent analytical skills to work with large amounts of data and extract insights.
• Strong problem-solving abilities to troubleshoot and resolve issues during data analysis.
• Working knowledge of SQL and relational databases.
• Effective communication skills to explain complex data findings to both technical and non-technical stakeholders.
• Attention to detail to ensure accuracy of reports and data visualizations. Understanding of Agile development methodologies

strong knowledge on Oracle Database Administration. Knowledge on PostgreSQL and AWS cloud is optional.
Responsibilities
We are seeking an experienced candidate who has strong knowledge on Oracle Database Administration.
Knowledge on PostgreSQL and AWS cloud is optional.
- Oversee the administration of Oracle databases, ensuring their reliability and security.
- Provide support for AWS Cloud infrastructure, including monitoring and troubleshooting.
- Implement and maintain backup and recovery strategies for databases.
- Optimize database performance through regular tuning and maintenance.
- Collaborate with development teams to design and implement database solutions.
- Ensure compliance with data security standards and best practices.
- Develop and maintain documentation for database configurations and procedures.
- Perform regular database upgrades and patch management.
- Monitor database performance and provide recommendations for improvements.
- Assist in the planning and execution of database migrations and upgrades.
- Provide technical support and guidance to other team members.
- Participate in on-call rotation to provide 24/7 support for critical database issues. -
Certifications Required
AWS Certified Solutions Architect, Oracle Certified Professional

Mandatory Skills:

• Programming Languages:
  • Hands-on experience in C++
  • Preferably experience in Spring Boot Java
• Microservices/RESTful Services:
  • Expertise in designing and developing Microservices and RESTful services
• Testing Frameworks:
  • Proficiency with Unit Tests and Integration Tests frameworks (Cucumber, CPPUnit, JUnit)
  • Experience with BDD/TDD methodologies
• Build Tools:
  • Experience with CMake and Gradle/Maven Build
• Messaging Broker:
  • Knowledge of RabbitMQ
• Containerization:
  • Experience with Docker (Build and Deploy)
• Version Control:
  • Proficient with version control systems like Git
• Agile Methodologies:
  • Prior experience working in Agile environments
• Soft Skills:
  • Excellent communication skills and ability to collaborate with global stakeholders
  • Professional attitude towards work and willingness to adapt based on business needs
  • Ability to work independently and eagerness to learn new tools and technologies

Minimum 5 years knowledge and experience with deployment and maintenance of enterprise web application firewall products: Akamai Kona, F5 ASM/AWAF, Salt API Protection.

Primary responsibility is support of our security infrastructure and security projects with potential to take on responsibilities for other network security technologies such as Network Access Control, Firewall etc

Must have good working knowledge of troubleshooting techniques: performing and analyzing the results of packet captures, CLI commands, familiarity with network protocols

Understand application layer TCP/IP Layer 7 security fundamentals

Ability to analyze application logs and work with developers to ensure secure coding practices are in use

Bachelor's degree in information systems or relevant field of study

Excellent communications skills (verbal and written) are required.

Ability to interact with personnel at all levels across the organization and to comprehend business imperatives.

A strong customer/client focus with ability to manage expectations appropriately and provide superior customer/client experience and build long-term relationships.

Willing to have a flexible work schedule and be on call for incident resolution

Coding/Scripting experience such as Python or PowerShell to automate tasks is a bonus

Define and mature cloud-focused security policies and controls (governance, processes, frameworks)

Identify, Implement, and Operationalize security technologies and processes to improve visibility and reduce risk

Leverage data analytics to influence our cloud security posture

Partner with other technical leaders throughout the organization to refine and mature Ally’s security posture for cloud-based technologies and platforms, as well as identifying and maturing our application security capabilities

Consult with project teams to ensure that platform architecture has proper security controls in place (focused on Cloud Providers / SaaS engagements)

Engage as needed in other Cloud Security efforts where skills may overlap:  Cloud Platform Security and DevSecOps / Pipeline Security

Qualifications

Demonstrated technical expertise in two or more technology areas (compute, storage, network, data, etc)

Experience as a software developer with knowledge of automation, Infrastructure as Code and DevOps + CI/CD tools and processes

Strong background in information security practices, controls, and governance (CISSP preferred)

5+ years of experience as a technical resource within an IT organization (enterprise / matrixed organization preferred)

2+ years of experience with cloud platforms (operational experience preferred for AWS, Azure, GCP, etc)

Strong soft skills:  builds partnerships, translates complexities into simple terms, ability to maintain focus on objectives

Highly proficient in drafting technical documents:  process/procedures, standards/policies, architectures, etc)

Experience engineering and management of the Venafi Trust Protection Platform (TPP)

PKI and Cryptography methods both on premise and cloud

Certificate Authority providers (e.g., Microsoft CA, Entrust, DigiCert)

Key and Certificate Management Platforms

PKIs – specifically Microsoft ADCS and Entrust MSO

Ability to troubleshoot customer-reported issues in certificate management.

Experience with cryptography, HSMs, and Linux-based operating systems.

Ability to configure, manage, and ensure compliance of HSM technologies.

Preferred Qualifications

3+ years’ experience with the Venafi Trust Protection Platform (TPP)

3+ years’ experience supporting certificate authorities (Entrust or the Microsoft ADCS)

3+ years’ experience supporting Hardware Security Modules platforms.

Must be willing to work after-hours and weekends when technical issues arise which require immediate resolution.

Strong analytical, technical writing and verbal communication skills

A strong customer/client focus with ability to manage expectations appropriately and provide superior customer/client experience and build long-term relationships.

Proficiency in Pega PRPC: Experience in designing, developing, and managing applications using Pega PRPC.

Proficiency in Pega Robotics: Experience in automating robotic solutions using Pega Robotics.

Good to have : Certifications: Pega Certified Senior System Architect (PCSSA) and Pega Certified Robotics System Architect (PCRSA).

Experience: Minimum of 5+ years working with Pega PRPC and 5+ years with Pega Robotics.

Technical Skills: Strong understanding of Pega rules, workflows, case management, and integration techniques.

Programming Knowledge: Familiarity with Java, SQL, JavaScript and C#.

Soft Skills: Excellent communication, problem-solving, and analytical skills.

Agile Methodologies: Experience working in Agile development environments.

·                     Proficiency in C++ on Linux: Strong experience working with C++ in a Linux environment is essential. Familiarity with Linux commands typically used by developers is a must.

• Strong C++ Fundamentals: Expertise in Object-Oriented Programming (OOP), STL (Standard Template

Library), Custom controls, Data structures, and Design patterns.

• Memory Management and Multithreading: In-depth knowledge of memory management practices, multithreading, and thread synchronization.
• Project Understanding and Technical Expertise: Must be able to discuss technical details of the current project and demonstrate strong technical expertise.
• Unit testing: Must have experience in doing unit testing of the code. Automated unit testing preferred.
• Debugging: Must demonstrate good skills in debugging code.
• Product Development: Ideally, should have some level of conceptual understanding of the product development lifecycle.

• A solid understanding of Firewalls (Palo Alto) and IP networking and Internet technologies, either in Cisco or Aruba switch and routing platforms. CCNP or CCIE certification would be an advantage;
• Substantial experience in multiple network/network security platforms, including Wireless (Aruba), Aruba Clearpass, ACI, F5, Netskope Proxies, and NSX;
• Strong analytical, network and troubleshooting skills, with the capability to handle and take ownership of critical issues until resolution;
• Working knowledge of UNIX, Linux, Windows, SNMP, and Microsoft Active Directory is desired;
• Excellent communication skills and possesses a customer-focused with ‘service first’ mindset and the ability to remain calm under pressure and when faced with adversity or urgent issues.

• 8–10 years of IT experience with a minimum of 5 years in SailPoint IdentityIQ implementation.
• Experience in core Java development and the ability to analyse functional requirements and translate them into solution designs.
• Experience in SailPoint IIQ customisation, specifically in the creation and enhancement of workflows, custom rules, provisioning, and configuration of IIQ objects.
• Good understanding of the Agile development lifecycle and Scrum methodology.
• Experience with cloud technologies and an understanding of Java Full Stack Development is good to have, along with continuous integration and familiarity with relevant tools (e.g., Bitbucket, Bamboo, Jira, Confluence).

• 3+ years of experience in Oracle Fusion, specifically in the accounts payable module in configuring payment process profiles, payment process request templates and business units.
• Work closely with business stakeholders to identify system requirements and ability to explain technical concepts to non-technical audiences.
• Expertise in Procure to Pay domain knowledge would be advantageous.

• At least 5 or more years’ experience in developing automated scripts, preferably Serenity, Playwright, or Protractor;
• Hands-on knowledge in one or more programming languages is a must and preferably Python, JavaScript, or TypeScript. Demonstrates knowledge of continuous integration concepts and tools (e.g Jenkins, Bamboo, etc.);
• Ability to develop complex automated flows using suitable data structures, conditions, loops, whilst applying strong analytical skills with attention to detail;
• Exposure to testing frameworks like Pytest, Mocha, Protractor, Serenity and framework design patterns such as Page Object Model;
• Experience with tools for testing and testing support including Sharepoint, Confluence, JIRA and Xray.

•          Serve as first point of contact to support Patients on Pre-test queries

•          Interact directly with internal and external customers via telephone (inbound & outbound) and electronic channels (e.g., email, SMS, live chat) regarding requests from prospective patients to know the test cost if they decide to get tested.    

•          Respond promptly to internal and external customer inquiries

•          Responsible for day-to-day work and adherence to process flows

•          Action Service Requests

•          Ensure compliance to obligations as per Client Contractual agreement and Natera’s SOPs. 

•          Ensure all records and documents maintenance as per organizational requirements

•          Support and/or triage respective customer technical issues

•          Triage and/or schedule clinical inquiries to/for Genetic Counseling staff

•          Report to the Team Lead on performance, query status and any escalations

•          Participate in cross-functional and cross-business process improvement initiatives

•          Obtain and evaluate all relevant information to handle inquiries and complaints

•          Direct or escalate requests and unresolvable issues as needed

Role

• Author Quality Control Plan (QCP) for the engagement in accordance with Natera’s framework

• Define potential quality metrics, collect metrics to prepare quality reports and identify trends and training needs for Pre-test Estimates (PTE) associates and ensure domain/developmental training needs are met

• Contribute to updating Natera’s Standard Operating Procedures (SOPs) / training content as required

• Train, coach and mentor to contribute to specialized call handling knowledge to drive individual and overall quality performance of the engagement

• Design and review the quality evaluation form

• Facilitate internal and external calibration sessions if required

• Analyze quality related data points to recommend changes in process

• Maintain database of quality related defects / escalations identified internally and externally

• Responsible for best practice sharing within the team

• Assist with Queue/ team management activities (if required)

• Provide support to team as Subject Matter Expert (SME)

• Responsible for all training related activities of all projects assigned.