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Objectives

The process associate is expected to process items accurately and optimally in accordance with laid down procedures and maintain requisite standards of quality and productivity.  He/she will report to the Team Leader, who will be the first point of contact for any issues, questions, or concerns.

Key Result Areas (KRAs)

Productivity:  

• Process associate is expected to meet or exceed the set / agreed target both during the training period and in the period following training. 
• The productivity targets will be revised based on the tenure and any such changes will be made known to the associate.

Quality: 

• Process associate is expected to meet and exceed the minimum quality benchmark according to the guidelines specified. 
• The quality targets will be revised based on the tenure and any such changes will be made known to the associate.

Feedback:  

• Process associate is expected to be open and receptive to feedback and should view the feedback mechanism as a tool for constant self-improvement and process development.

Qualification:  (PE)

• Graduate in any discipline, preferably B.com
• 0-1 year of Experience in BPO, Transaction/ Data Processing background.

Qualification: (SPE)

Must have

• Graduate in any discipline
• 1+ year of experience in US Mortgage Originations (Closing, Post Closing Audit, Govt Insuring, Shipping, Trailing/Final docs etc.)

Skill Sets

• Typing speed of 20 - 30 words/min with 98% accuracy.
• Good analytical skills, research knowledge and decision making.
• Knowledge of MS-office (Excel)
• Good written and spoken communication skills.
• Ability to work in shifts (A/B/C)
• Basic knowledge of Mortgage industry.
• Willing to work 6 days a week.

Job Description :

1. Actimize Developer – needs to have sound knowledge of AIS, RCM and mandatory experience in either of SAM/IFM.
2. Actimize Developer with SQL knowledge

1. Actimize Developer – needs to have sound knowledge of AIS, RCM and mandatory experience in either of SAM/IFM.

• Excellent Knowledge and understanding of Actimize AIS, Actimize RCM/ActOne.
• 3-5 years of hands-on experience with Actimize custom model development.
• Good understanding and experience with implementing ERCM workbench, work items, cases, Roles and Permissions.
• Good understanding and implementation experience of AIS, Actone and any one of the Actimize solutions - CDD/SAM/IFM/etc.
• Should have strong database skills 
• Hands on experience on Writing and complex SQL server query.
• Java knowledge is preferable

2.Actimize Developer with SQL knowledge

• Experience implementing Actimize solutions SAM and IFM on ActOne Platform
• Development experience on AIS, RCM, VTL, XSL, AVA, Java programming, Java script, policy manager rules
• Experience in Actimize RCM configuration: setting up roles, groups, Business units, workflows, users, alert views, DART, Dashboards , alert types using RCM Designer
• Experience with Unix/Linux platforms and scripting
• Working experience in complete Software Development Life Cycle (analysis, design, development, testing, implementation and support) using Waterfall and Agile Methodologies.
• Domain expertise in Anti Money Laundering (AML) and Fraud domain preferred

Preferred skills

Preferably with Ingenium background

Preferably with Insurance (Life and Health) or Financial or Banking experience

Must have competent programming skills

With basic systems analysis and design skills to appreciate Technical Specs document

With foundational knowledge on Systems Development Life Cycles and deliverables

Possesses good oral and written communication skills as well as good interpersonal skills, must be very client oriented

Must be familiar with Office Automation tools such as MS Office and Lotus Notes, preferably with knowledge in macro programming or report writer tools

With high stress tolerance and capable of dealing with all levels of management.

Willing to work on weekends and holidays if necessary

Planisware Professionals 

Job Location: Bangalore

Introduction

We are looking for a Planisware developer to join our team. If you are passionate about working with Planisware, we’d love to connect with you.

Responsibilities

• Work on Planisware application and standard software development principles

Requirements

• Overall Experience-

5 to 12 years

• Mandatory Experience- 
  • Planisware certified developer 3 Handson experience on Planiware development
  • Good experience in application of standard software development principles
  • Should be able to work as an independent team member capable of applying judgment to plan and execute tasks

Benefits

• Exposure to new processes and technologies.
• Competitive salary at par with the best in the industry.
• Flexible and employee friendly environment.

Skills Required:

Pages, Rating, Forms, Transact & Integrations, Express 3.0, DCOD is a must, DC certification is a must

Duck Creek Policy product implementation experience including Inheritance model, pages , manuscripts , rules , TransACT, User Admin

- Experience on designing and configuration of duck creek pages using Page Builder

- Experience of designing and configuration of rule based dynamic forms.

- Experience of designing rating, written premium configuration

- Experience of designing of multiple policy servicing transitions(Transact)and Batch scripts.

- Knowledge of Anywhere APIs is desirable.

- Experience in integrating Duck creek Policy product with in-house systems and third-party systems including Billing & claims.

- Ability to participate in code reviews and transitions of the application components to the testers.

Job Description:

Skill: Guidewire Developer

Exp: 4-19 Yrs

• Guidewire Claim Center(CC) - Configuration with  ACE certification
• Guidewire Billing Center(BC) - Configuration and Integration experience
• Guidewire Policy center(PC) - Configuration and integration experience

Hands-on experience on PolicyCenter Rating and Product Designer.

  Good knowledge on the Product Designer and experience in Advanced Product Designer is an added advantage.

  Should have worked on development/implementation projects.

  Should have worked on Cloud Upgrade Projects

  Good knowledge on Property & Casualty Insurance domain.

  Very good understanding of Guidewire framework, implementation, and components.

  Detailed understanding of Guidewire Insurance Suite.

  Strong knowledge in Guidewire platform (Gosu scripting / PCF / Data Model).

  In depth working knowledge of PolicyCenter PCF, Underwriting Issues, Forms, and activities.

  Good experience on configuring rate book, rate table and rate routine.

  Implementation of Rules (including UI Validation) using GOSU scripting.

  Should have working knowledge in Webservices (SOAP, RESTful).

  Strong knowledge in Guidewire messaging framework.

  Strong knowledge of Batch Processes and Work Queue.

  Well versed in GOSU scripting.

  Good knowledge of Integration Views, GX Model and Templates.

  Strong knowledge of plugins.

  Strong knowledge of Guidewire Profilers.

  Working knowledge in workflows.

• End to end knowledge of OTC process
• Experience in Circulation billing/ Adverstisement billing, subscription billing/ Print subscription will be added advantage
• Experience in Cash Application and knowledge of various payment methods
• Good knowledge of reconciliation / Accrual activities
• Experience in working on ERP systems (Oracle)
• Knowledge of Collections process is preferred
• Ability to understand customer expectations and deliver accordingly
• Good working knowledge in MS office especially MS excel and Visio
• Excellent communication skills (written and oral)
• Logical thinking and Query resolution
• Experience in preparing SOPs and exposure to tools such as Visio
• Ready to work in night shifts

Experience: 

• Project Management experience into Saas products implementation. 
• 5+ years' experience in project management of projects that run into months 
• Experienced in implementation lifecycle of complex SaaS products. 
• Ability to handle ambiguous requests  
• Ability to communicate technical concepts to diverse audiences 
• Willingness and desire to learn and adopt new skills - both technical and non-technical  
• Be proactive and identify opportunities for improvement 
• Excellent and impeccable communication and persuasion skills to interact with several internal teams and clients at the same time. 
• Ability to understand Liveramp as a product in the Ad-Tech ecosystem. 
• Proficient in email communication and scheduling/ leading meetings independently. 
• Excellent follow-up skills. 
• Candidate should have ideally worked for a SaaS product company, preferably in the ad-tech space. Desirable skill. 

Education: 

• Any graduation 

Skills required: 

Softskills: 

• C1 level language proficiency on CEFR Scale. 
• Excellent presentation skills 
• Problem solving 

Ad-tech skills: 

• Desirable: Extensive knowledge of the advertising technology ecosystem - Campaign management/Optimization, SSP/DSP, Ad Servers and Publishers 

Technical skills: 

• Desirable: Advanced skills in SQL, Salesforce (SFDC), Jira, Rails database 

Data Analysis: 

• Advanced skills in MS Excel, Google Sheets and Tableau 

Client management: 

• Experienced in client relationship management, Escalation management 

Project management: 

• Excellent Knowledge in quality tools tools (Six sigma-Green belt, PMP/Prince-2), Understanding of Gantt charts, MS Projects. 

People management: 

• NA 

Performance management: 

• NA 

LiveRamp Product knowledge: 

• Preferred: Knowledge of LiveRamp systems and products (Ingestion, FBR, Segment, DM, Activations (Back end/Matching), OPI, as well as APIs, client side tags, and endpoint configuration) knowledge of LiveRamp database (RapLeaf Database/ RLDB), rails, SQL, Safe Haven, Amazon Redshift, Google Cloud Platform 

Working hours: 

• Mon to Fri : 12:00 AM to 10:00 AM Pacific Time (12:30 PM IST to 10:30 PM IST) 

Location: 

• Hyderabad 

Job Summary:  The Finance Business Analyst reports to the Finance Manager of FP&A. This position is responsible for partnering with the Finance and Operations teams to provide timely, relevant, and accurate analysis of company performance against historical, budgeted, and forecasted targets. The analyst prepares both custom and standardized reports, conducts sales and gross profit analysis, and develops and tracks key performance indicators.

Essential Functions:

• Produce regular performance metrics and financial results reports from multiple data sources.
• Identify opportunities for improving profitability by analyzing trends uncovered in the various analysis performed.
• An active business partner with senior management to proactively manage performance to targets.
• Key participant in the annual budgeting and monthly forecasting processes
• Recommend process improvements in accounting and financial analysis procedures.
• Involvement in special projects and other duties as assigned.

Knowledge & Skills:

• Ability to process and synthesize large amounts of complex data into a usable format for senior management consumption.
• Proficiency with Microsoft Office products, with a strong emphasis on Excel & Power BI. 
• Strong Proficiency with SQL & MS Access
• Excellent interpersonal and communications skills, with the ability to work with all levels of the organization.
• Strong organizational skills and attention to detail
• Displays intellectual curiosity with a natural drive for high performance.
• Ability to manage multiple deliverables, quick deadlines, and conflicting priorities.

Key Responsibilities:

Leadership and Program management:

• Do outreach, coordinate with the sales teams across countries/regions and ensure Opticamp is conducted smoothly.
• Understand the event expectations and help customize the opticamp content,
• Work on lead lists with cross channel objectives and collect questions to be addressed in the event.
• Maintain the centralized opticamp deck and collect questions asked by various agency teams for marketing/ product to address.
• Coordinate with sales leadership and product leadership on communicating the success of efforts.

Product Expertise:

Work with optimization score core group to continuously maintain and update any product changes and features, take major feedback to product teams and deliver training for agency practitioners.

Technical analysis and automation:

• Creating a lead list using data analysis,
• Making workshop experience seamless by using apps script based solutions,
• Creating long term and short term measurement structures for measuring effectiveness of opticamps,
• Automating any manual activity.

Mandatory skills:

• Excellent Communication Skills
• Good Presentation Skills
• Program Management and Leadership
• Google ads experience

Preferred skills:

• Technical Analysis and Automation

Job Description:

1. Provide technical and business context to internal teams when there is an issue related to the customer’s configuration,
2. Relay the impact of system issues or outages to the customer and address all follow-up communications and project manage technical needs associated.
3. Collaborate with Product and Support teams to create customer-specific rollout plans for product updates and new product releases.
4. Ongoing education for the customer on to address technical and product capabilities of LiveRamp’s product suite based on predefined methods/SOPs.
5. Maintain comprehensive shared, internal technical documentation for customers and provide regular Runbook updates to customers.
6. Understand all technical cost-to-serve elements (e.g., ticket volume, cloud costs, etc.) associated with each customer and define plans to improve upon these.
7. Overall program management of technical projects implemented with strategic customers.
8. Continuously advise customers on how they can improve their implementation to drive additional business value from LiveRamp, based on predefined workflows
9. Deliver required, unique customization in the platform on behalf of a customer, and work with Product & Engineering teams to move toward Product standardization.
10. What success looks like for the customer and ideate on recommended solutions for the customer.
11. Design and complete technical tests to improve the value that your customers derive from the LiveRamp platform or to understand the impact of upcoming core product changes to your customer’s workflows.
12. Independently deliver required, unique customization in the platform on behalf of a customer,
13. Translate business strategy into technical configuration based on predefined SOP/guidelines.
14. Understand all technical cost-to-serve elements (e.g., ticket volume, cloud costs, etc.) associated with each customer and define plans to improve upon these.

Skillset:

1. Customer centricity, stellar client relationship manager
2. Strong communication skills, with both technical and non-technical stakeholders, both internally and externally
3. Outstanding analytical and problem-solving skills.
4. Project management skills
5. Highly productive, flexible, and seeks efficiency in all things.
6. Independent and requires little management.
7. Knowledge of AdTech Ecosystem (LiveRamp competitors, LiveRamp partners, SSPs, DSPs, Measurement, etc)
8. Familiar with SQL and is comfortable building intermediary queries and modifying more complex ones (SQL experience from current or previous roles required) to analyse data
9. Familiar with command line / terminal environment and is comfortable handling / QAing / modifying customer data files
10. Continuously advise customers on how they can improve their implementation to drive additional business value from LiveRamp.
11. Provide technical and business context to internal teams when there is an issue related to the customer’s configuration, what success looks like for the customer, and ideate on recommended solutions for the customer. Translate business strategy into technical configuration.

Education:

• Btech / master’s in computer science

Skills required:

Technical skills:

• Mandatory: SQL, Salesforce (SFDC), Jira, Rails database, Big Query
• Mandatory: Command line, SFTP, Linux, GCP
• Implemented technical products preferably in saas products.

Project management:

• Mandatory to have good project management skills.

Ad-tech skills:

• Preferred: Extensive knowledge of the advertising technology ecosystem - Campaign management/Optimization, SSP/DSP, Ad Servers, and Publishers

Softskills:

• C1 level language proficiency on CEFR Scale.
• Excellent presentation skills
• Problem solving
• Stakeholder management           

Data Analysis:

• Good skills in MS Excel, Google Sheets and Tableau, Power BI etc

Client management:

• Experienced in client relationship management, Escalation management.

Working hours:

• Mon to Fri: 6:00 AM to 6:00 PM Pacific Time (8:30 PM IST to 6:30 AM IST) – Work From Office

Location:

• Hyderabad